Frequently asked questions

You can start using the Portal by contacting us.

For more information on the benefits and implementation of the Koho Portal, please contact our Product Manager Mikko Wäck at +358 50 564 4143 or mikko.wack@kohosales.com

The service is straightforward to use, and more advanced instructions can be found at our support site.

The Portal does not have a free customer service support. In case of errors, our Koho experts will assist you on weekdays between 9-16 free of charge.

The Portal is SSL encrypted and therefore, very secure. Security also arises from the fact that receipts and information from all over the world do not have to be sent by e-mail or other messages, let alone paper tickets in different envelopes. All information can be found in one place. The Portal works behind passwords and can only be accessed by the people for whom it is defined. Rights can be restricted and, if necessary, removed. 

When you use the Portal for all your customers, the price is only 2€/customer account, regardless of the number of users. The price for individual customers is 8 € / customer account. 

There is no upper limit. You can and should use the Portal for all your customers at once. That’s how it’ll be the most cost-effective. 

Yes, you can. You can get the layout of the Portal (top bar colour + logo) customized with the colours of your company.

For more information, please contact our Product Manager Mikko Wäck at +358 50 564 4143 or mikko.wack@kohosales.com