Tilitoimisto Aarnio enhanced its resource management with the help of Koho

Tilitoimisto Aarnio is a modern family business in the accounting and financial management sector, currently employing over 50 professionals. Over decades, Aarnio has grown into a comprehensive financial management partner, offering services to businesses and entrepreneurs of all sizes.

Aarnio adopted Koho in 2017, with its other group companies following suit slightly later. Before Koho, the company used another business system but found it did not fully meet their needs.

“We chose Koho because we wanted an easier way to handle invoicing and track work and workloads,” says Teemu Aarnio, Director of Business Development at Tilitoimisto Aarnio.

Improved employee well-being through balanced workloads

In the accounting industry, employee workloads tend to spike during the financial statement season from January to April. Koho has brought Aarnio increased predictability in workload management, as well as support for task allocation and onboarding new clients. Additionally, it has helped analyze client processes and identify issues such as pricing errors.

“Using Koho’s work orders and workload forecasting features, we have successfully distributed work more evenly, improving the well-being of our employees. Workload distribution is no longer based on guesswork but can now be objectively reviewed using forecast and realization data,” Teemu explains.

Koho’s workload forecasts and realization tracking enable us to stay on top of employee workloads. We can now proactively react to workload changes, simplifying task organization.

Teemu Aarnio, Tilitoimisto Aarnio Oy

Aarnio has experience with both Koho’s automated and manual workload allocation features. They found manual allocation to be a better fit for their needs and transitioned to it. This approach allows them to foresee, months in advance, whether tasks within a portfolio need to be expedited or if clients should be reassigned within portfolios.

Koho’s versatility is a key advantage

“We have recommended Koho to other accounting firms and even to our own clients. It is an incredibly versatile system that can be extensively customized to suit individual needs. Beyond resource management, Koho also makes invoicing and tracking work hours and flexitime extremely easy,” Teemu summarizes.

Collaboration with Koho has also been smooth, according to Teemu: “Koho and its team are flexible and responsive to our needs. Their customer service is extremely efficient and fast; sometimes issues are resolved in as little as 30 minutes.”

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